Sure thing! We are happy to receive back our items for any reason within 21 days of receiving your product. Please make sure that the product is in brand new condition with all packaging intact to be eligible for the refund.
We do have select products that are on clearance and product prices for all clearance items end in $0.99. Clearance products are sold as is and we do not allow for change of mind refunds for these products.
We will process your refund once the item arrives at our warehouse and is inspected by our team. There will be an administration and restocking charge for 20% of the full product price. The refund amount after deducting this cost should take several business days to be added back into your payment method.
Special handcrafted products have variances within the same product range. Please be aware before purchasing multiple units as they will not be identical and we will still charge the restocking fee as it is not a valid reason for full refund.
Should the warehouse team find that your product is not packaged in an "as new" condition, an extra 10% of the product price will be deducted from your refund.