Bubuland Home Shipping Policy

australia shipping map
guaranteed two business days dispatch
guaranteed two business days dispatch

*Thank you very much for your support everyone! 

Unfortunately all of our carrier partners are inundated with parcels and impacted staffing due to the current COVID-19 outbreaks.

Please understand even as we dispatch within 2 business days, there may be delays to your shipment because of the current situation. 

We appreciate your patience greatly. We can get through this together! - Regards from Bubuland Home Team


  • We will not be able to ship to PO Box and Parcel Lockers, please submit a residential address to ship to.
  • 2 Day dispatch only for In Stock items, stock levels will be indicated on product page.
  • All other items will require a 6 to 10 week shipping time unless otherwise indicated on the product page.
  • We will only dispatch your order in one shipment. Please contact our customer service team if you require separate shipment. Extra charges will apply.

Flat Rate Zones

Affordable and fast shipping to all these postcodes below! 

(Homewares - $10 | Furniture - $60)

Eligible purchases over the value of $150* will get FREE SHIPPING Australia wide! 

(*Excludes fragile items, large & bulky items)

Fragile / large & bulky items include mirrors, framed artwork, rugs, lighting, floor vases, furniture and everything heavy in between!

  • SYDNEY
  • MELBOURNE
  • ADELAIDE

1640, 2000, 2001, 2002, 2006, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2015, 2016, 2017, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026, 2027, 2028, 2029, 2030, 2031, 2031, 2032, 2033, 2034, 2035, 2036, 2037, 2038, 2039, 2040, 2041, 2042, 2043, 2044, 2045, 2046, 2047, 2047, 2048, 2049, 2050, 2060, 2061, 2062, 2063, 2064, 2065, 2065, 2066, 2067, 2067, 2068, 2069, 2070, 2071, 2072, 2073, 2074, 2075, 2076, 2077, 2085, 2086, 2087, 2088, 2089, 2089, 2090, 2092, 2093, 2094, 2095, 2096, 2097, 2097, 2099, 2100, 2101, 2102, 2102, 2110, 2111, 2112, 2113, 2114, 2115, 2116, 2117, 2118, 2119, 2120, 2121, 2122, 2125, 2127, 2127, 2128, 2129, 2130, 2131, 2132, 2133, 2134, 2135, 2136, 2137, 2138, 2138, 2140, 2141, 2142, 2143, 2144, 2145, 2146, 2147, 2148, 2150, 2151, 2152, 2153, 2154, 2155, 2160, 2161, 2162, 2163, 2164, 2164, 2165, 2166, 2167, 2168, 2170, 2171, 2171, 2172, 2173, 2174, 2175, 2176, 2177, 2178, 2179, 2190, 2191, 2192, 2193, 2194, 2195, 2195, 2196, 2197, 2198, 2199, 2200, 2200, 2203, 2204, 2205, 2206, 2207, 2208, 2209, 2210, 2210, 2211, 2212, 2213, 2214, 2216, 2216, 2217, 2218, 2219, 2220, 2221, 2222, 2223, 2224, 2225, 2226, 2227, 2228, 2229, 2229, 2230, 2230, 2231, 2232, 2232, 2233, 2234, 2555, 2556, 2557, 2557, 2558, 2559, 2560, 2564, 2565, 2565, 2566, 2567, 2570, 2747, 2747, 2748, 2749, 2750, 2753, 2756, 2759, 2760, 2761, 2762, 2763, 2765, 2766, 2767, 2767, 2768, 2769, 2770, 2079, 2080, 2084, 2103, 2104, 2105, 2105, 2106, 2107, 2107, 2108, 2108, 2126, 2156, 2157, 2158, 2158, 2159, 2508, 2563, 2745 

3000, 3001, 3002, 3003, 3004, 3005, 3006, 3008, 3010, 3011, 3012, 3013, 3015, 3016, 3018, 3019, 3020, 3021, 3022, 3023, 3025, 3026, 3027, 3028, 3029, 3030, 3031, 3032, 3033, 3034, 3036, 3037, 3037, 3038, 3039, 3040, 3041, 3041, 3042, 3042, 3043, 3044, 3045, 3046, 3047, 3048, 3049, 3050, 3051, 3052, 3053, 3054, 3055, 3056, 3057, 3057, 3058, 3059, 3060, 3061, 3062, 3063, 3064, 3065, 3066, 3067, 3068, 3070, 3071, 3072, 3073, 3074, 3075, 3076, 3078, 3079, 3081, 3082, 3083, 3084, 3085, 3086, 3087, 3088, 3088, 3089, 3090, 3091, 3093, 3094, 3095, 3096, 3097, 3101, 3102, 3103, 3103, 3104, 3105, 3106, 3107, 3108, 3109, 3111, 3113, 3114, 3115, 3116, 3121, 3122, 3123, 3124, 3125, 3126, 3127, 3128, 3129, 3130, 3131, 3132, 3133, 3134, 3135, 3136, 3137, 3138, 3140, 3141, 3142, 3143, 3144, 3145, 3146, 3146, 3147, 3148, 3148, 3149, 3150, 3151, 3152, 3153, 3154, 3155, 3156, 3158, 3159, 3160, 3161, 3162, 3163, 3165, 3166, 3167, 3168, 3169, 3170, 3171, 3172, 3173, 3174, 3175, 3177, 3178, 3179, 3180, 3181, 3182, 3183, 3184, 3185, 3186, 3187, 3188, 3189, 3190, 3191, 3192, 3193, 3194, 3195, 3196, 3197, 3198, 3201, 3202, 3204, 3205, 3206, 3207, 3750, 3751, 3752, 3753, 3754, 3755, 3765, 3770, 3785, 3786, 3787, 3789, 3791, 3792, 3796, 3800, 3802, 3803, 3804, 3805, 3806, 3807, 3910, 3911, 3975, 3976, 3977, 3024, 3099, 3139, 3199, 3200, 3335, 3337, 3810

5000, 5006, 5007, 5008, 5009, 5010, 5011, 5011, 5012, 5013, 5014, 5015, 5016, 5017, 5018, 5019, 5020, 5021, 5022, 5023, 5024, 5025, 5031, 5032, 5033, 5034, 5035, 5037, 5038, 5039, 5040, 5041, 5042, 5043, 5044, 5045, 5046, 5047, 5048, 5049, 5050, 5051, 5052, 5061, 5062, 5063, 5064, 5065, 5066, 5067, 5068, 5069, 5070, 5072, 5073, 5074, 5075, 5081, 5082, 5083, 5084, 5085, 5086, 5087, 5088, 5090, 5092, 5093, 5094, 5095, 5096, 5097, 5098, 5106, 5107, 5108, 5109, 5111, 5111, 5112, 5113, 5113, 5115, 5116, 5117, 5118, 5120, 5121, 5127, 5158, 5159, 5160, 5161, 5162, 5163, 5164, 5165, 5166, 5167, 5168, 5169, 5950 

Important Information

Why does my address not have shipping rates? 

You may be located outside our regular delivery area. Please contact our online team at info@bubulandhome.com.au with all your details and the online team will be more than happy to assist in obtaining a delivery quote.


Please note, we are unable to ship our items to PO Box or Parcel Locker locations. Please provide a valid street address to avoid potential delays to the shipping process. Please note our delivery partners are only able to deliver up to the ground floor entrance of the residence and will not be able to deliver to your room of choice. 

Important things to note for delivery! 

Our standard delivery service is able to deliver your furniture piece to the ground floor closest to the front door. Our regular delivery partners will not proceed any further than that. 

Please do ensure that there is easy access to your front door from their truck. This includes knowing all doorways, corridors and lifts will be able to accommodate the furniture in carton. We are happy to confirm carton sizes with you for you to measure up and ensure easy access for the driver. We will not be held responsible for any change of mind return costs should there be any errors resulting in being unable to deliver your piece.


For a limited number of areas, we are able to provide specialised delivery services to help you move things into the home and/or up staircases. This will be done at an extra charge and will be quoted on a case by case basis. To find out if you are eligible or to find out more, please enquire with our friendly customer service team so they can assist you with getting a quote. Have your order number ready so that we can see the items in your order. Our specialist delivery teams may request details and photos of all difficult access points and staircases to pre-plan their move so please also have those handy.


Please note, for deliveries to commercial addresses, our carriers will dispatch a business delivery team which will only deliver to the ground floor of a building. If you are a business and you require a delivery to your floor or to a specific location, please let us know. 

How long will my order take to arrive?

Delivery times will vary depending on your location. We work with our delivery partners to ensure you receive your items as quick as possible. We guarantee a dispatch time of 2 business days if an item is in stock in our warehouse and you will be sent a tracking number with which you can keep track of your shipment. We use different delivery partners depending on the size and items in your order. You will typically receive your items within 4-10 business days.


Should there be a delay in your delivery, the online store team at Bubuland Home will update you with any details. Otherwise, to check up on the status of your delivery, please use the tracking number provided or you contact us at info@bubulandhome.com.au


Not all items will be available for immediately delivery. Unavailable items will have an ETA below the price of the product on their online product page, this date is when we expect the item to arrive in our Victorian warehouse. If you place an order for unavailable items, please take this date into account in addition to our dispatch and delivery times stated. 

Some of my items are on backorder.

From time to time, we will run out of stock and one or more products in your cart will go into backorder. Backorder items should take 6-10 weeks for arrival. In cases like this, we will wait until your whole order is put together for dispatching out. Our customer service team will make contact with you if this is the case. Should you request separate shipment for your order, please notify our friendly team members and we will do our best to accommodate you.

Please note that extra charges will apply for separate shipments

My product is broken/damaged! What do I do?

That's terrible! Please notify us within 24 hours of receiving your product.


Please take as many detailed pictures of the product, packaging and all the protective material that you can


You can email this all to info@bubulandhome.com.au with the subject line: "Damaged Delivery - [YOUR INVOICE NUMBER]" 

Please let our team know as soon as you are aware of the damage so we can quickly follow this up with our courier partners.


Please hold onto the damaged products until our courier partners finish their investigations. 

Am I able to pick up my order from you? Where?

You certainly can! If you are picking your order up from a store, please bring enough muscle with you to load your purchase into your vehicle as not all our team members will be able to assist. All items must be collected within 10 business days of receiving a pickup notification email.


If you are picking up your order from a warehouse, please contact us at info@bubuland.com.au to book in a time to collect from us and our staff will get in touch to assist you in finding the best time for you to come in.


Once you have placed a click & collect order with us, you will be sent a pickup notification via email with instructions for collection. This email should typically take between 4-12 hours depending on the stock levels and the time of day which you have placed your order. Our Victorian warehouse is located at:


11/21 Barry St, Bayswater VIC 3153


This location is operating from 9AM to 5PM, Monday to Friday. 


Please ensure you book in a collection time so our team can make sure you are served promptly on your arrival.  


Please note that failing to pick up your item within 10 business days will result in a storage charge which will accumulate over time. If you anticipate that you will have difficulty picking up within the allocated time (we understand that life can get hectic!), please consider using our shipping options to save yourselves the hassle.


To arrange shipping for your Click & Collect order, please contact the online team at info@bubulandhome.com.au and we will assist you in getting your item to you as soon as possible once shipping fees have been paid.  

Additional Questions

If you have any questions that may not have been covered in this policy page and our online team will work quickly to get back to you as soon as we can! 

Please call our Customer service 03 8821 9589 

or email info@bubulandhome.com.au